Fitness and wellness clubs

Memberships that renew. Classes that fill. A desk that flows.

Plans, freezes, check-in, classes, the counter and loyalty in one system, with a portal and an app for your members.

A gym reception at opening time, with a QR gate to the floorIllustrative venue
06:02
DDemo Club
My membership pass

Active
Gold plan · until 31 March

Show this code at the gate or the desk.
Illustrative screens · Sample data

Try it: switch members and scan the pass at the gate. An expired membership is stopped until it's renewed · Sample data

Sound familiar?

Expired members walking in, freezes on paper.

  • TodayNobody notices who didn't renew until they've gone
    With FursanA follow-up list of who to call
  • TodayFreezes are agreed at the desk and never ended
    With FursanFreezes by policy, ending on time
  • TodayClasses full on paper, half empty on the floor
    With FursanWaiting lists that fill freed seats
  • TodayThe supplement counter runs on a separate till
    With FursanThe counter on the same takings and VAT
How Fursan runs it

The membership engine your club needs.

Plans

Class credits, court discounts and freeze rules.

Freezes from the phone

Approved by policy, ended on time.

QR check-in

Every visit logged, status at a glance.

Renewals

Renew, change plan with credit, extend.

Waiting lists

A freed seat goes to the next member.

Loyalty

Tiers, birthday bonuses and referrals.

DashboardPeopleFacilitiesProgrammesMembershipsPlansMembershipsFreezesFinanceSales and stockIntegrationsControl and settings
Demo Club

Memberships · Main branch

MemberMembership statusAction
Member AGold plan · until 31 MarchActive
Member CSilver plan · until 14 JanuaryActive
Member EGold plan · until 2 FebruaryActive
Illustrative screens · Sample data

Try it: switch between active, ending soon and frozen, and renew a membership before it ends · Sample data

A day at your club

Busy floor, calm desk.

  1. 6 a.m.

    Members scan in; the desk sees each membership's status at a glance.

    Demo Club

    Check-in

    Member AGold planActive
    Member BEnded on 2 November · Renew at the desk firstExpired
    Member CFrozen until 20 November · No entry while frozenFrozen
    Member GSilver planActive

    Visits today: 41

  2. Noon

    A member asks for a freeze in the app; it waits for approval by your policy.

    12:04
    DDemo Club
    Freeze request
    Member A · Gold plan
    How many days?

    Your plan allows 30 freeze days a year; 16 are left.

  3. 6 p.m.

    The class is full; a cancellation moves the next member off the waiting list.

    Demo Club

    Group class

    HIIT · 18:00 · Studio12 of 12
    Booked
    Member CBooked
    Member EBooked
    Member HBooked
    Waiting list
    Member B1st
    Member G2nd
  4. Next morning

    The follow-up list says exactly who to call about renewing.

    Demo Club

    Renewal follow-up

    Member BEndingMembership ends in 3 days
    Member FEndedMembership ended yesterday
    Member HEndingMembership ends in 6 days

    3 calls left

Illustrative screens · Sample data

Try it: check members in, ask for a freeze, cancel a class seat and record a follow-up call · Sample data

Modules you'll use

Built on the membership modules.

Plans

Membership plans by category: price, length, what is included, freeze limits.

Memberships

Every membership from sale to renewal: start, end, discounts and status.

Freezes

Freeze requests and policies: days allowed, approvals and the new end date.

Illustrative screens · Sample data

Keep more members, with less work at the desk.

Book a demo