Questions, answered.
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22 questions in five groups.
Try fewer or different words, or ask us on WhatsApp or in a demo.
About the platform
4 questions
A club management platform with five products on one set of records: the Admin Panel for your team, the Members Web Portal in your brand, the Mobile App for iOS and Android, the Marketing Website + Registration, and the Shop, coming soon.
Multi-sport centers, padel, tennis and other court clubs, academies, fitness and wellness clubs, and groups with several branches.
Yes. Every product works in Arabic and English at full parity, right to left done properly. Invoices print in both languages side by side.
Yes. Each branch keeps its own courts, prices, rules, time zone and invoice numbering, and owners see every branch together.
Apps and members
4 questions
Yes. One Fursan app for iOS and Android with four views: Members, Clubs, Coaches and Staff. The view that opens depends on the role you assign.
No. The Members Web Portal works in any browser and installs on the home screen as a PWA. The store app is a choice.
Your Members Web Portal carries your name, logo, colours and icon. The store app carries the Fursan name.
Yes, from the portal or the app's Clubs view: courts for their club, weekly slots, payment by card or on account, invoices and a statement.
Payments and integrations
5 questions
Not one: Fursan is a payments hub. Your club switches on the providers it contracts with: Tap Payments, Moyasar, HyperPay, PayTabs, Amazon Payment Services, Tabby, Tamara, Madfu and stc Bank. No agreement yet? We can arrange one with any of them for you.
Yes, through Tabby, Tamara or Madfu, once your club switches the provider on.
mada, Visa, Mastercard, Apple Pay, Google Pay, stc Bank or SADAD, depending on your gateways, plus wallet, points and coupons. At the desk: cash, card, transfer or wallet.
In the portal and the app, by email, and by push to the Mobile App, through providers such as SendGrid, Authentica, Unifonic, Msegat, Taqnyat, Twilio SMS and Firebase Cloud Messaging. Sign-in codes go by SMS or WhatsApp; booking and payment confirmations, invoices and marketing messages through WhatsApp Business are in progress.
Yes. We build custom integrations and services on request, quoted separately.
VAT, ZATCA and money
4 questions
Phase 1 is available: tax invoices and credit notes carry the ZATCA QR with your legal name and VAT number. Phase 2, linking to the Fatoora platform, is planned.
Prices include VAT at 15%, extracted per line and exact to the halala, with a VAT report and a monthly summary by branch.
A void keeps the invoice on record as Void and issues a full credit note. Every refund issues a credit note too, to the wallet, the card, by transfer or in cash.
No. A slot locks the moment it is booked, in the app, at the desk or by a tournament match.
Setup, support and pricing
5 questions
Typically about 5 weeks from kick-off to go-live, then a first month of follow-up. It depends mostly on how quickly your onboarding workbook is complete.
Yes. Members and their active memberships come across from a spreadsheet during onboarding; past invoices stay in your old system.
[Owner to confirm the hosting region.]
Email and WhatsApp, Sunday to Thursday, 9:00 to 18:00 Riyadh time, and critical issues by phone at any time. A named success contact guides you through onboarding and the first month.
A subscription per branch on one of three tiers, Core, Advanced or Enterprise, plus the channels, provider services and extras you choose, and one-time onboarding. Request a quote on the Pricing page.
See pricing